Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Your lock doesn’t use Wi-Fi. The Nest Connect is about 4 feet from the lock. Today, I finally did factory resets and then set everything up. It was working great. Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. Usually, pressing the button on the Connect and reconnecting the lock brings it back online, but a few days later it will go back offline again. Discussion on Google Nest products, including installation and configuration. Nest-Yale Lock goes OFFLINE every few hours, what explains this? Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Built for the Pros. It's a little further, more like 10 feet, but still should work. By using our Services or clicking I agree, you agree to our use of cookies. Today, I finally did factory resets and then set everything up. Cookies help us deliver our Services. Even if your lock is offline, most passcodes will still work. When the app is not working there is probably something amiss with the Nest Connector and will indicate ‘Offline’ on your phone. Touch the Yale logo to begin. But I still have the problem of my lock going off line, sometimes every hour, sometimes a little less than that. This is my second Nest Connect, it was sent to me directly from Nest. * Give people you trust a unique passcode and get alerts when they come and go. This is a Review of the Nest x Yale Lock, a smart lock that integrates seamlessly into your Nest Ecosystem. Visit Nest’s support site and search on “Troubleshooting when Nest Guard disconnects or is offline in the  app.”. If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. The Nest × Yale Lock installation steps are relatively straightforward, but you'll need to pay close attention to the details. Since your lock gets its internet connection from your Connect or Guard, first check if the connecting product is offline. Assure Lock Touchscreen with Navis Paddle. It's not because there's bad internet. It could be noise from the electric outlet. They finally sent me a new Nest Connect, thinking the old one was faulty. ELECTRONIC COMPONENTS. How far is your nest connect from the lock? Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. Nest x Yale lock keeps going offline. Together, Nest and Yale have crafted a tamper-proof, connected lock that... $299.00 - $299.00. Even when it's not working, the Google Wifi app (I use a Google mesh network) tells me the Nest Connect is connected via a 2.4Ghz connection to the mesh access point just a few feet away. Troubleshoot the Nest Connector: Your Nest X Yale lock does not connect to Wi-Fi directly. Nest x Yale Lock (Kincaid Bundle) (YRD540) The connected lock for a more secure Nest home. I have tried all of the recommended steps to fix the problem, but none of them work for more than a few minutes. Designed for the Home. I will never be able to lock/unlock my door from my phone and that's OK. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. This is ridiculous. Wait a few minutes to see if your lock comes back online. Hardest part - had to slightly adjust strike plate - took 2 minutes. La serrure Nest x Yale est la serrure intelligente sans clé pour votre maison. Yale Pro SL. By Richard Baguley 29 April 2019 2. Lock Features: Key Free Deadbolt - It’s secure and tamper-proof. Yale knows secure locks. What a product. I've posted about my epic saga with Nest. Lock . Here's a previous thread. … If your lock is offline, there are still some ways you can lock and unlock your door. However, if there’s an issue, you can simply reinstall your old lock and get installation help. This indirect connection helps your lock conserve battery power. - Even if your lock is offline, most passcodes will still work. We'll walk you through the entire reset process. Performing a factory reset on the Nest × Yale Lock is a little complex. I bought the Nest x Yale lock with the Nest Connect a year or so ago. Learn how to link your Nest x Yale Lock security device with Google Assistant using the Google Home app. Smoke Alarms. Page 2 Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. Thanks for the idea. Press J to jump to the feed. Your Google Nest × Yale connects to the internet through a Google Nest Connect or Google Nest Guard in your home. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Then about 5 days in, when i was away for two days, the lock went offline. And the Nest x Yale Lock works with the Nest Secure alarm system. I followed the instructions to from Nest to reset, and then eventually factory reset. Electronic components warranted TWO (2) YEARS. Nest X Yale Review: Best Smart Lock for Nest Users If you're invested in Nest's smart-home ecosystem, this is the keyless lock to get. Auto Relock – It can lock automatically when Nest knows you’re away. Nest x Yale Lock Limited Warranty Yale, the “Warrantor”, extends the following LIMITED WARRANTY to the original purchaser of the Nest® x Yale® Lock ordered, delivered, and installed in the U.S., or Canada (herein the “lockset” or “locksets”): 1. Here are some things to keep in mind if your lock is offline: The Nest × Yale Lock in your home works a little differently than other Nest products do. Can you try a different outlet? Learn more about locking and unlocking. If you received a low battery alert, use a fresh set of standard AA batteries. I give up now. Use the Nest App and unlock your doors from anywhere and know who's at your door. I have done all the troubleshooting steps within the app. Safes . My best theory is that the Nest Connect has issues staying online, but I can't explain why. Confirm that the connector is on. Don’t use rechargeable batteries with your lock. These messages might include error numbers like T030 or T026, failing to connect to the lock when trying to setup the system, something going wrong, or failing to find the product. We appreciate your patience and understanding during this time. Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. So will the thumb turn inside your home. Nest x Yale Lock. Simple Installation – Replaces your existing deadbolt in minutes, with just a screwdriver. The Nest × Yale lock works with most standard doors. This site uses cookies from Google to deliver its services and to analyze traffic. Smoke Alarms . We are experiencing longer than normal wait times for support. To get a professional to help install and set up your Nest products, contact our installation partner, OnTech. Nest x Yale lock CONSTANTLY going offline within the app. Draw an imaginary straight line between your Connect or Guard and your lock. Take off the battery cover, and remove the batteries from your lock. Instead, it uses a low-power connection to talk to Connect or Guard. Note that the Master Passcode may also need to be set within the app. No idea why. Even if your Connect or Guard is in range of your lock, something may be interfering with the connection. When I click on the Nest Connect, it says the last contact was "now," so I think it's getting a good connection between the Wifi router and the Nest Connect. No lost keys. It does not directly connect to Wi-Fi. Regarding the issue of troubleshooting, chances are high you will encounterproblems during the setup process – although it is something the manufacturer is working on improving. It uses a Nest Connector or Nest Guard in your home. No picked locks. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. Buy The Nest x Yale Lock. Additional passcodes and further programming can be done in the Nest app. Look at the Nest app home screen and see if your Guard says “Offline.” If so, you’ll need to get it back online. Sunny Indie Gaming 10,260 views. Lock. The Nest x Yale Lock is the key-free smart lock for your home. Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. Yale Real Living®Assure Locks, the next generation of electronic residential locks from Yale, provide versatility and convenient access. If you have a Nest x Yale Lock, you will be able to lock or unlock it using a code on the device keypad. Install the deadbolt. - Even if your lock is offline, most passcodes will still work. So will the thumb turn inside your home. Troubleshooting when your Nest × Yale Lock disconnects or is offline in the Nest app, Tell us more and we’ll help you get there, If your lock is having trouble reaching Guard or Connect, it will appear as. Nest know the connected home. It's keyless, so you can lock and unlock the door from anywhere with the Nest app. Lock the door with a tap. Programming and use of lock is not possible until this step has been successfully completed. Get an answer from an expert on the Google Home Help Forum. The Nest x Yale lock keeps dropping it's connection (maybe other devices are too; I don't know). The Yale Pro™ SL is a key-free touchscreen deadbolt with Z-Wave Plus built-in, offered through our pro channels. Recognizing the lock using Nest app and QR code was simple. Utilisez l'application Nest pour déverrouiller vos portes où que vous soyez et savoir qui se trouve à votre porte. Here's a previous thread. Your Connect or Guard then uses Wi-Fi to send information from your lock to the Nest app. Press Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. Now off all day. So will the thumb turn inside your home. I've spent countless hours on the phone with them walking through issues with the lock. instructions on the lock. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. Wi-Fi. If you forget, you'll get a reminder. But this isn't what I paid for and I am not happy about it. Nest Yale Lock Review( 2 Months With The Lock) - Duration: 10:26. Rated 5 de 5 de vsummerf par Yale Smartlock with Nest Connect Easy install, Nest application is easy to download and setup. That means there's an issue between the Nest Connect and the Lock? So will the thumb turn inside your home. Any time the line is blocked by something big or heavy, it might be causing interference. I will try a new outlet and see if that works. However, you may not be able to lock or unlock it using the Nest or Home apps, and if you have created temporary guest codes, they may also stop working. I've spent countless hours on the phone with them walking through issues with the lock. They finally sent me a new Nest Connect, thinking the old one was faulty. Get Tech Support 1-833-202-2695 Enterprise Solutions › Unboxing and installation of Yale Lock (with Nest connect).Buy here: https://amzn.to/2HgCVrY P/N YRD540WV Rev 2 2 Enter 4-8 digit Master Passcode. When I click on the Lock, it says last contact was "13 hours ago," which is when it was last online. I can still enter codes through the app and they appear to still work even when the lock is offline. What else can be done? - Even if your lock is offline, most passcodes will still work. Even if your lock is offline, most passcodes will still work. Meet the secure, tamper-proof lock from Nest and Yale. Functions or Features. The problem is caused by firmware versions 1.52.237743 and 1.52.23895, either of which can cause the Nest Guard or Nest x Yale Lock to drop offline. Together, we've made a tamper-proof, key-free deadbolt that connects to the Nest app. Once installation is complete, download the Nest App to add the lock to your Nest account. Press question mark to learn the rest of the keyboard shortcuts. I've posted about my epic saga with Nest. Refer to the following programming instructions if you are not pairing the lock with the Nest app or for reference. … Wi-Fi. - Even if your lock is offline, most passcodes will still work. Thick walls, furniture, appliances, and other electronics can reduce the range. So will the thumb turn inside your home. Up until a few weeks ago it had been working perfectly, but now it won't stay online. Orbi RBR40 plus 2 satellites Have many Nest products including thermostat, Nest Protects, Nest Hello, and a Nest X Yale lock. Most Locks Are Made For Keys. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. 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